The other day, some
research was published which showed that mice, faced
with choosing between two identical (tasty) rewards,
took longer to start eating than where there was only
one such reward. It took them time to decide. Who’d
have thought it? In fact, we all know that it's
difficult to make decisions of this sort. To choose
between chocolate cake or lemon meringue pie is not an
easy thing for me. The equality of desire makes
the choice very difficult, even when the outcome of
the choice is not very important.
But if indeed there are things in life
which are more important than dessert then, surely, we
would make choices about them based on a rational
consideration of the benefits and disadvantages for
our lives? Well maybe not. For example, we
are aware that our decisions may be influenced by
advertising. We know that advertising is far from
designed to present the truth and the whole truth in
its representation of goods and services. You
would think then that, if we were conscious of this,
that we would be able to negate its effect. The
immense amount of money paid to advertising agencies,
however, is in itself evidence that we choose not do
so or, more likely, can’t be bothered to do so.
It looks as though enough of us are beguiled by the
message to warrant the money spent. We are hypnotised
into deciding at some emotional level that we do
actually want whatever is being sold to us.
So what about the decisions which do not
have anything to do with advertising? Are they based
on reason? For many years there was the idea that the
Market, the unseen hand, was a perfect example of
reason used in pursuit of the wish to gain as much as
possible. We have seen though that the perfect
market (i.e. the rational market) beloved of
economists is an illusion. Stockbrokers will
talk about the movement in share prices as changes in
'sentiment'. This is an obvious clue. The
explanation for this sentiment is that it is
group-think, which means in turn that the market
cannot be rational. Of course this is not really an
explanation of why it happens, but only a description
of what actually happens.
We would have to delve deeper into our
psychology to find out why we want to behave as others
do by making similar choices to them. It may
well be fear that they know something which we don’t
or it may just be laziness on our part – following the
crowd. Indeed, in a different sense there may be
some rationality in this way of doing business.
For instance, it has been known for quite a while that
star stock-pickers, who charge high fees for their
skill, only have success for a limited period before
fading. For this reason, it is more
cost-effective to buy stocks on the basis of what the
market as a whole is doing – index tracking - rather
than hoping that any given individual has the inside
track on how the market will move. They
don’t. Their transient star-rating comes from
chance. Rather like monkeys, type-writers and
Shakespeare, given enough stockbrokers one or two will
get lucky - for a while. The trouble is that, by
definition, we don’t know which ones it will be or for
how long.
But what about the decisions we make
about normal life? To ascertain all the facts
necessary to rationally justify a decision is not
easy. And for the more complex decisions we
sometimes have to make, it is almost impossible to
have all the facts necessary to make a truly rational
decision. And so we largely have to depend on
our instincts – often based on past experience,
whether or not that experience is really relevant
now. For this reason it is so difficult for
example to decide what house to buy. The rather
unappealing presenters of Location, Location, Location
have made an excellent living from this. The
more we see the houses available, the more we realise
that there are so many variables to compare. And
even if we have a list of priorities at the beginning,
we will probably choose something different in the
end. Ultimately we will usually buy the house with
which we have ‘fallen in love’ - and love is the most
mysterious of things to pick apart.
Recently we have seen that scientists
are beginning to take this lack of rationality in our
decision-making more seriously. There are now
scientific studies that seek to explain how it is that
our decisions derive to a significant extent from our
evolution and not by reason pure and simple. The
idea that researchers are examining is that,
throughout our lives, we have both genetic
predispositions to make particular decisions and we
also learn through experience how to make decisions in
a pragmatic way, a way which reflects our experience
and that of others from whom we learn. They propose
that this experiential learning is just like the
increasingly ‘intelligent’ algorithms: we weigh things
up unconsciously for the most part. To do this,
we have heuristics, rules of thumb, that we apply and
of which we are not really conscious. According
to the researchers, this is an advantage because to
have to think in detail about each and every decision
would not be practical. We do not have the time, as it
seems we make between 2,500 and 10,000 decisions every
day - quite how they’ve arrived at these
figures, I don’t know.
Now, it is obvious that there are very
useful basic instinctive reactions - disgust protects
us from many diseases; fear in the presence of strange
noises, especially when it is dark, may save our
lives. There may also be a survival benefit from anger
- it will motivate us as a society to punish a
wrongdoer and therefore maintain social cohesion.
Empathy too, it is increasingly realised, is there for
the same purpose and is one of the main explanations
for our moral codes. But there are two
heuristics which are not connected directly to strong
emotions, but which, it seems, we use every day.
There is the heuristic of 'recognition' which will
direct you towards taking a familiar option where
there is very little information to enable you to make
a rational choice - maybe going to Waitrose or John
Lewis to buy something out of the ordinary, because we
trust them to provide something of good quality. And
then there is the heuristic 'enough', that tells you
to choose the first option that meets or exceeds your
expectations, when to delay a choice would harm your
interests. For example, marriage. As the Australian
comedian Tim Minchin sang so romantically, in a song
dedicated to his girlfriend -
"If it hadn't been you it would have been
somebody-else".
http://www.youtube.com/watch?v=uYQWAdAbdfA&feature=player_detailpage
But I do not want to accept that my decisions are all
made in the darkness of my subconscious. And despite
what the experts suggest, it seems to me that there is
still a place for a conscious decision, one subject to
my reason, such as it is. Even if my
subconscious pushes me towards a particular decision,
this is where we distinguish ourselves from those
organisms without significant self-consciousness. I
see the subterranean 'decision' based on my genetics
as only a suggestion offered to the conscious
me. I can still decide whether it makes sense in
the broader context of my life. I am not forced to
accept it - providing that I am willing to challenge
things. After all, I know that my subconscious
is by no means perfect. It does not, for example,
understand the world of probability very well and thus
at the level of instinct we can make really bad
decisions.
Fortunately,
however, I can pause and check to see if I am in
danger of doing something stupid. I may also
pause and reflect if I want to change the direction
of my life. I can decide instead to look
around for other possibilities, other
solutions. And it is
this which makes me human.
Paul Buckingham
26 June 2015
updated
August 2020
|